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By the end of this guide, you will:
  • confirm that Visibility is receiving current data,
  • understand the organization-wide adoption baseline,
  • investigate one tool, department, or person,
  • identify an action worth taking, and
  • know which part of Visibility to use next.
This guide uses one investigation from start to finish. It is intended for a workspace administrator or operator with access to organization-wide Visibility data.

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1. Confirm the data is current

Open Visibility → Collect and review the integrations and deployed devices available to your workspace. Check the latest successful sync or device heartbeat before interpreting adoption or spend.
A partial rollout can produce accurate evidence for the covered population without representing the whole company. Check coverage before generalizing from the results.
If a source is stale or a device is unhealthy, start with Manage collection.

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2. Establish the baseline

Open Visibility → Overview and choose a time range that represents normal work. Review:
  • active people and adoption distribution,
  • changes from the previous period,
  • the tools and departments contributing the most activity, and
  • any visible spend or governance signals.
The baseline tells you where to investigate. It is not, by itself, a conclusion about productivity or value.

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3. Follow one signal

Choose one material signal, such as a department with declining adoption, a rapidly growing tool, or a concentration of personal accounts.
1

Open the relevant detail

Move from the overview into the department, tool, or person behind the signal. Keep the same time range so the views remain comparable.
2

Check the contributing evidence

Review account type, activity, workflows, spend, and source coverage where available. Compare more than one measure before assigning a cause.
3

Check scope

Confirm that your role and workspace access include the population you intend to reason about. Scoped views should not be treated as company-wide totals.
For a guided investigation, continue with Investigate adoption or Inspect the organization.

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4. Choose the next action

Use the evidence to select a specific operational response: Visibility provides the evidence and the available Oximy workflow. Contract, procurement, identity-provider, or endpoint changes may still be completed in the system that owns them.

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5. Continue with the right path

Understand adoption

Learn how adoption levels, trends, workflows, and cohorts are represented.

Reconcile spend

Understand contracted, metered, shadow, and recoverable spend.

Operate governance

Review tools, access, policy detections, and administrative decisions.

Improve the operating rhythm

Turn Visibility into a recurring company practice rather than a one-time audit.