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Workflows summarize recurring work detected across captured activity. Cohorts group people with similar, license-aware adoption behavior. Together they help turn raw usage into an enablement plan.
Review detected patterns, their activity and participants, and whether a pattern is concentrated in one department or shared across departments. Open a workflow to inspect its supporting context.

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Use workflows to standardize repeatable work

1

Find repetition

Look for a pattern with meaningful recurring activity rather than a single isolated session.
2

Check distribution

Determine which people, departments, and tools contribute to the workflow.
3

Review the evidence

Inspect supporting activity and confirm that the grouped sessions represent the same business task.
4

Choose an intervention

Document the successful approach, expand access, provide training, or review the tool and policy posture before scaling it.

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Use cohorts to target enablement

Cohorts are useful for deciding where a shared action may be more appropriate than person-by-person outreach. Compare a cohort’s behavior with department and tool data, then validate the people included before assigning training, licenses, or governance actions.
Workflows and cohorts are derived from available data. Treat them as investigation aids, not as permanent employee labels or automatic judgments about performance.