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Workspace

The tenant boundary for customer data, module access, settings, integrations, and operational state.

Person

The durable identity used for people analytics, seat reconciliation, department attribution, and persona-aware views.

Department

The organizational grouping used for rollups, scoped manager access, cost attribution, and operational queues.

Tool

An AI-capable application, provider, model platform, or agent surface that can produce usage, spend, or governance events.

Activity

Observed AI usage with the conversation context needed to understand what work occurred. Activity can come from endpoint capture, browser capture, local collection, first-party integrations, Relay traffic, or imported sources.

Agent

A managed or observed AI principal, runtime, or reusable workflow. Agent activity remains distinct from human activity even when it uses a person’s device, account, or credentials.

Policy

A customer-defined governance rule or review configuration that controls warnings, blocks, approval flows, visibility, or access.