Ironclad
Ironclad manages contract intake, approvals, negotiation, signatures, and executed agreements.
Overview
- Transparency
- 6 / 10
- Trust
- 98.75 / 100
Trains on your data
- Free
- Yes
- Paid
- Yes
- Opt-out
- Yes
Incidents
2- mediumURGENT: Pause Salesforce Managed Package Upgrades
- highHelloSign/Dropbox Sign Incident Impacts Ironclad Legacy Signature Users
Assessed SEP 21, 2026 · Checked by hand SEP 21, 2026
SOC 2, ISO 27001, GDPR, HIPAA and provider ZDR are confirmed; some new accounts can default into training with admin opt-out, and the two incidents are reclassified.
Trust breakdown
98.75 / 100
Overall trust score
Data and privacy
Trains on your data
- Free
- Yes
- Paid
- Yes
- Opt-out
- Yes
On by default. Admins can turn it off, which is why it costs less than training with no way out.
Storage regions
Sub-processors
Data retention
Additionally, Ironclad maintains Zero Data Retention (ZDR) agreements with OpenAI and other third-party AI providers, meaning your data is not retained by those providers when used to deliver Jurist functionality.
Deletion: Upon expiration or termination of this Agreement, Ironclad will delete all Customer Data in accordance with Section 8.b of the DPA.
Incidents
2026-05-12
Ironclad Contract Management Status
2024-05-01
Ironclad Security Portal
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Ironclad Jurist leverages multiple LLMs (Large Language Models) and also utilizes proprietary legal AI models trained on legal terminology and contract management architecture. They also have multi-agent AI models and access to the internet for real-time legal knowledge. Ironclad maintains Zero Data Retention (ZDR) agreements with OpenAI and other third-party AI providers.
Integrations and access
Integrations
Available on
Pricing
Custom Quote
Custom
Ironclad does not publish pricing on its website. Pricing is custom-quoted based on factors such as team size, contract volume, integration requirements, and chosen modules (workflow, repository, AI, analytics, integrations). Reported starting costs for small teams are $2,000-$4,000/month, scaling to $50,000-$150,000+/year for enterprise deployments. Implementation fees are separate, ranging from $5,000-$50,000+.
Prices as listed on SEP 21, 2026; check the vendor's page.
Moat and openness
Moat
- Proprietary Model
- Proprietary Data
- Network Effects
- Switching Costhigh
- Unique UX
- Distributionstrong
Ironclad exhibits a strong moat, primarily driven by its specialized proprietary legal AI models, comprehensive CLM platform, and deep integrations that create high switching costs for enterprise clients. Its established market leadership and extensive feature set further solidify its defensibility, despite not having direct network effects.
Openness
- Open model weights
- Published research
- Open source contributions
- Transparency reports
- Public safety evals
Ironclad emphasizes responsible AI development and transparent data security. They have a public policy on responsible AI use and regulation, and they collaborate with industry experts like OpenAI. They provide full transparency into how their AI models work, allowing customers to see when and why AI is used. They also have a public API and an open standard called Model Context Protocol (MCP) for connecting AI models to external tools. However, they do not appear to open-source their model weights, publish transparency reports, or public safety evaluations.
Timeline
- 2024-02Launched generative AI features for automated contract redlining.
- 2021-03Launched Ironclad AI to extract structured data from legacy contracts, making thousands of pages searchable and actionable.
Company
Ironclad
- Founded
- 2014
- HQ
- San Francisco, California, United States
- Site
- ironcladapp.com
Popularity
Not disclosed
monthly visits
Notable customers
Ironclad is a leader in the AI contract lifecycle management (CLM) software market, recognized by Forrester, Gartner, and IDC.
Value and ROI
What it should move: It shortens contract cycles and time spent on approvals and contract term searches.
Best fit
It fits companies that need one controlled process and repository for commercial agreements.
The catch
Revenue and procurement processes depend on Ironclad. Legal operations must manage templates, connections, and legacy contract migration.
- Benjamin Moore: Uses Ironclad to manage and automate workflows for procurement, sales and confidentiality agreements.[1]
- Gong: Uses Ironclad as a contract repository connected to procurement, reporting and risk review.[2]
In our stacks for
References
- 01Benjamin Moore: how it uses IroncladIroncladVendor-published
- 02Gong: how it uses IroncladIroncladVendor-published
- 03Privacy policyIroncladVendor-published
- 04Company siteIroncladVendor-published
- 05SOC 2IroncladVendor-published
- 06URGENT: Pause Salesforce Managed Package UpgradesIronclad Contract Management StatusIndependent
- 07HelloSign/Dropbox Sign Incident Impacts Ironclad Legacy Signature UsersIronclad Security PortalIndependent