Overview
- Transparency
- 6 / 10
- Trust
- 96 / 100
Trains on your data
- Free
- No
- Paid
- No
- Opt-out
- Not captured
Incidents
2- lowCruz v. Fireflies.AI Corp. biometric privacy complaint
- lowFricker v. Fireflies.AI Corp. Class Action Complaint
Assessed SEP 21, 2026 · Checked by hand SEP 21, 2026
SOC 2 Type II, GDPR, HIPAA and FERPA are asserted, training is prohibited, provider zero retention and 17 subprocessors are documented, and two lawsuits were verified from complaint filings.
Trust breakdown
96 / 100
Overall trust score
Data and privacy
Trains on your data
No training on user data
Storage regions
Sub-processors
Data retention
We also impose a Zero Data Retention policy for meeting content, which includes audio, video, transcripts, and summaries of the meeting.
Deletion: If you close your account, we will delete personal information related to your account within 30 days.
Incidents
2025-12-18
U.S. District Court complaint
2026-03-10
U.S. District Court complaint via DocketNexus
Powered by
Fireflies.ai primarily uses OpenAI's GPT models (Basic, Advanced, Advanced Large, and exclusively GPT-4o for consistent summaries) and integrates with Anthropic's Claude. They also offer a Model Context Protocol (MCP) to connect with other AI tools like OpenAI Connector, Cursor, and Devin.
Integrations and access
Integrations
Available on
Pricing
Free
$0
Unlimited* transcription, 800 mins/seat storage, audio only recording, no CRM integration
Pro
$10/mo/user (billed annually) or $18/mo/user (billed monthly)
Unlimited* transcription, 8,000 mins storage, 720p video recording (2-hour limit), limited CRM integration
Business
$19/mo/user (billed annually) or $29/mo/user (billed monthly)
Unlimited* transcription, unlimited storage, video recording, full CRM integration
Enterprise
Custom
$39/mo/user (billed annually). Includes SCIM, HIPAA BAA, custom retention, and all Business features. Volume discounts available for more than 50 members.
Prices as listed on SEP 21, 2026; check the vendor's page.
Timeline
- 2022Fireflies.ai gained early access to GPT-3.5, integrating it to enhance summaries, analytics, and meeting intelligence.
- 2020-01Launch of automated AI voice assistant across major videoconference platforms.
Company
Fireflies AI Corp
- Founded
- 2016
- HQ
- Miami, FL, United States
- Site
- fireflies.ai
Popularity
3.9M
monthly visits
Notable customers
Fireflies.ai is a rapidly growing productivity platform for AI meeting assistance, serving a large user base across numerous organizations and holding a significant presence within Fortune 500 companies.
Value and ROI
What it should move: It shortens follow-up and improves action and decision records.
Best fit
It fits teams with recording rules and a process for moving actions into project systems.
The catch
Fireflies records voices and confidential discussions. Teams need clear consent, retention, and access rules.
- Fello: Uses Fireflies.ai to capture and search leadership, strategy and operations meetings.[1]
- Moonfrog Labs: Uses Fireflies.ai to transcribe meetings and capture project actions and deadlines.[2]
In our stacks for
References
- 01Fello: how it uses Fireflies.aiFireflies.aiVendor-published
- 02Moonfrog Labs: how it uses Fireflies.aiFireflies.aiVendor-published
- 03Privacy policyFireflies AI CorpVendor-published
- 04TermsFireflies AI CorpVendor-published
- 05Trust centerFireflies AI CorpVendor-published
- 06Pricing pageFireflies AI CorpVendor-published
- 07Company siteFireflies AI CorpVendor-published
- 08SOC 2Fireflies AI CorpVendor-published
- 09HIPAAFireflies AI CorpVendor-published
- 10Cruz v. Fireflies.AI Corp. biometric privacy complaintU.S. District Court complaintIndependent
- 11Fricker v. Fireflies.AI Corp. Class Action ComplaintU.S. District Court complaint via DocketNexusIndependent