Fireflies.ai
Fireflies records meetings and creates searchable notes and actions.
Overview
- Transparency
- 6 / 10
- Trust
- 96 / 100
Trains on your data
- Free
- No
- Paid
- No
- Opt-out
- Not captured
Incidents
2- lowCruz v. Fireflies.AI Corp. biometric privacy complaint
- lowFricker v. Fireflies.AI Corp. Class Action Complaint
Assessed SEP 21, 2026 · Checked by hand SEP 21, 2026
SOC 2 Type II, GDPR, HIPAA and FERPA are asserted, training is prohibited, provider zero retention and 17 subprocessors are documented, and two lawsuits were verified from complaint filings.
Trust breakdown
96 / 100
Overall trust score
Data and privacy
Trains on your data
No training on user data
Storage regions
Sub-processors
Data retention
We also impose a Zero Data Retention policy for meeting content, which includes audio, video, transcripts, and summaries of the meeting.
Deletion: If you close your account, we will delete personal information related to your account within 30 days.
Incidents
2025-12-18
U.S. District Court complaint
2026-03-10
U.S. District Court complaint via DocketNexus
Powered by
Fireflies.ai primarily uses OpenAI's GPT models (Basic, Advanced, Advanced Large, and exclusively GPT-4o for consistent summaries) and integrates with Anthropic's Claude. They also offer a Model Context Protocol (MCP) to connect with other AI tools like OpenAI Connector, Cursor, and Devin.
Integrations and access
Integrations
Available on
Pricing
Free
$0
Unlimited* transcription, 800 mins/seat storage, audio only recording, no CRM integration
Pro
$10/mo/user (billed annually) or $18/mo/user (billed monthly)
Unlimited* transcription, 8,000 mins storage, 720p video recording (2-hour limit), limited CRM integration
Business
$19/mo/user (billed annually) or $29/mo/user (billed monthly)
Unlimited* transcription, unlimited storage, video recording, full CRM integration
Enterprise
Custom
$39/mo/user (billed annually). Includes SCIM, HIPAA BAA, custom retention, and all Business features. Volume discounts available for more than 50 members.
Prices as listed on SEP 21, 2026; check the vendor's page.
Moat and openness
Moat
- Proprietary Model
- Proprietary Data
- Network Effects
- Switching Costmoderate
- Unique UX
- Distributionstrong
Fireflies.ai has some defensibility due to its strong distribution, comprehensive feature set, and extensive integrations, which create a moderate switching cost for users. However, its reliance on third-party LLMs and lack of proprietary data or network effects limit its long-term moat against competitors.
Openness
- Open model weights
- Published research
- Open source contributions
- Transparency reports
- Public safety evals
Fireflies.ai demonstrates moderate openness, particularly in its commitment to data privacy and security. The company explicitly states that it does not use user data to train its AI models and has a zero-day data retention policy with vendors. They also offer private storage options and are compliant with SOC 2, GDPR, and HIPAA. However, they do not publish transparency reports or public safety evaluations, and while they contribute to open standards like the Model Context Protocol, they do not appear to open-source their own model weights or publish research. Access to some compliance reports (GDPR, SOC 2) requires an NDA.
Timeline
- 2022Fireflies.ai gained early access to GPT-3.5, integrating it to enhance summaries, analytics, and meeting intelligence.
- 2020-01Launch of automated AI voice assistant across major videoconference platforms.
Company
Fireflies AI Corp
- Founded
- 2016
- HQ
- Miami, FL, United States
- Site
- fireflies.ai
Popularity
3.9M
monthly visits
Notable customers
Fireflies.ai is a rapidly growing productivity platform for AI meeting assistance, serving a large user base across numerous organizations and holding a significant presence within Fortune 500 companies.
Value and ROI
What it should move: It shortens follow-up and improves action and decision records.
Best fit
It fits teams with recording rules and a process for moving actions into project systems.
The catch
Fireflies records voices and confidential discussions. Teams need clear consent, retention, and access rules.
- Fello: Uses Fireflies.ai to capture and search leadership, strategy and operations meetings.[1]
- Moonfrog Labs: Uses Fireflies.ai to transcribe meetings and capture project actions and deadlines.[2]
In our stacks for
References
- 01Fello: how it uses Fireflies.aiFireflies.aiVendor-published
- 02Moonfrog Labs: how it uses Fireflies.aiFireflies.aiVendor-published
- 03Privacy policyFireflies AI CorpVendor-published
- 04TermsFireflies AI CorpVendor-published
- 05Trust centerFireflies AI CorpVendor-published
- 06Pricing pageFireflies AI CorpVendor-published
- 07Company siteFireflies AI CorpVendor-published
- 08SOC 2Fireflies AI CorpVendor-published
- 09HIPAAFireflies AI CorpVendor-published
- 10Cruz v. Fireflies.AI Corp. biometric privacy complaintU.S. District Court complaintIndependent
- 11Fricker v. Fireflies.AI Corp. Class Action ComplaintU.S. District Court complaint via DocketNexusIndependent